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About US

Prime Heating and Air in Syracuse provides both Residential and Commercial Services.

Fully Licensed & Insured


24/7 Residential & Commercial Service


Service, Installation & Maintenance


Our Owner

Duane Carr

Prime Heating and Air owner Duane Carr has worked in the HVAC industry since graduating from Thaddeus Stevens College of Technology in 1997. Duane started Prime Heating and Air to provide Syracuse and the CNY Region with a local, independently owned HVAC company that earns the trust of its customers by doing quality work at reasonable prices.

Our Team

Neal Carr

Vice President

Neal graduated from Thaddeus Stevens College of Technology with an Associate’s of Applied Science degree in Business Administration in 2000.  Since then he has worked in the financing and accounting fields in Pennsylvania as well as New York.  Neal moved back to Syracuse in 2005 and has been working in the area since.  He joined Prime Heating and Air in 2017 and handles all aspects of sales, marketing, and general running of the office.  Neal is a huge Syracuse Orange and New York Giants fan and has two daughters, Samantha and Holly.

Tony Flores

Service Technician

Tony has been in the HVAC/R field since gaining his certification through BOCES in 2013.  Tony has valuable refrigeration and heating and cooling experience gained through his past employment.  Originally from NYC, he’s called Upstate New York home since moving to the Syracuse area for college after graduating high school.  In his free time Tony enjoys playing his guitar, spending time with friends and family, camping, and learning new things.  

Get Social With Us


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  6780 NOrthern Blvd, Suite 204         E. Syracuse, NY 13057
+1 315-802-4287

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