About Prime

Duane Carr graduated in 1997 from Thaddeus Stevens College of Technology in Lancaster, PA, with a degree in HVAC-R.  Upon graduation, he worked in several different states, coast to coast, from Delaware to Washington State. Six years later, in 2003, Duane made his way back to Syracuse, NY, his family’s hometown – where he spent most of his childhood. While working locally with a few of the larger companies in town, he began to dream of the day he could start and operate his own HVAC Company. In 2015, he started Prime Heating and Air LLC with the desire to provide the Greater Syracuse area with a heating and air conditioning company that offers fair pricing, high-quality workmanship, and a locally owned and operated company that you can trust.

Eric, Duane’s oldest brother, has helped with the bookkeeping and financial side of the business since 2015. While Neal, Duane’s younger brother, who was brought on full-time in 2017 to utilize his business experience, has been managing the operational and day-to-day tasks in the office. Together, as a family unit, they have grown Prime year after year, continuing to add to their team of technicians and serving the community through their hard work, knowledge, and love of the Syracuse area and all of its residents and business owners.

Our team

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