With the right help, the solution is simple!

What Prime Can Do For You

We strive to have a quick response time to get our experienced technicians to your home or business, diagnose the issue, and fix it on-site as quickly and as thoroughly as possible. Our desire is for the whole visit to be as smooth and hassle-free as possible, from the time our technician enters to the time they depart. We respect our customers, their homes, and their businesses. Therefore, we safely enter wearing masks and shoe covers and leave the space as clean as we found it.

Customer satisfaction is one of our top priorities during each job.

For service calls where a part is needed but not in stock, we do everything we can to make the customer comfortable during the delay, such as leaving electric space heaters on-site to provide temporary heat. And for customers who are looking to upgrade their current furnace to something more efficient or are being proactive in replacing older equipment, we offer free estimates to provide as much information and guidance as needed. That’s naming only a couple of things Prime does to make each experience worthwhile.


*We know equipment replacement is a costly step, so we provide our customers with the option to finance. Our customers can apply for financing to help spread the cost out over time, or even for those who simply want to hold onto their cash and take advantage of no-interest options. The credit application process is available here on our website and is quick, easy, and provides a lot of flexibility for our customers.*

For forced air furnace and central AC installations, apply here.

For all other projects, apply here.


Furnace Installation & Repair

Heating solutions that will best serve your needs.

We service all makes and models of forced air furnaces, and with Prime’s broad spectrum of experience, our team can troubleshoot almost any issue.

Prime is pleased to be partnered with locally owned and operated Syracuse WinSupply as one of our Champion equipment dealers. Champion furnaces are manufactured by Johnson Controls who manufactures York/Champion products. With a base warranty of ten-year parts and limited lifetime on the furnace heat exchanger and the option to add a low-cost ten-year labor warranty, our customers can sleep easy knowing that other than routine maintenance, they will have no out of pocket expenses for the first ten years. Their strong warranties, dependable equipment, and fair price points make this partnership valuable to Prime and our customers.

Prime also services and installs high-efficient ductless mini-splits. This technology offers very efficient electric heat pumps that do not require ductwork to provide heat to the spaces you use. These systems are perfect for additions, enclosed multi-season rooms that you want to enjoy year-round, and many other applications, including commercial spaces.

Air Conditioning Installation & Repair

Prime services all make and models of central air systems, and we offer a wide selection of air conditioning systems at affordable prices to meet your specific needs. So, whatever your cooling problem is, we have the solution.

High-efficiency ductless mini-split systems are another great product to add air conditioning to your spaces. These are great systems for additions, enclosed multi-season rooms that you want to enjoy year-round, and a perfect solution to spaces with hot-water baseboard boiler heat where ductwork is not present for traditional central air systems.

Water Heater Installation & Repair

Never run out of how water again.

Most water heaters have a lifespan of 10-15 years. If yours is up there in age, have Prime take a look at it. Having an idea of how much life it has left will keep you from a headache down the road due to a leak or burner failing.

For our customers with hot-water boiler systems, we repair and replace many different brands of boilers and will work with the homeowner to determine what brand/style/model will work best with their system. 

Every boiler system is different, and it is necessary to understand how your system works.  We provide free estimates to come out and go over your boiler system and answer any questions you may have. And if we see anything that is unfit, we provide you with our plan of action on what needs replacing and explain the brand/style of boiler that fits your needs.

Whether your system simply needs some tweaking or a complete upgrade, we will have it running efficiently and effectively for a flawless operation.

We strive to get our customer’s tanks swapped out and operationally back as quickly as possible. We also install tankless water heaters for those customers who never want to worry about running out of hot water or want to clear up floor space in their basements.

Air Quality Services

Improve your home’s indoor air quality.

Indoor air quality services can improve the safety of your home by ensuring your HVAC system operates efficiently by providing proper ventilation and air distribution. As air moves through your house, it removes the pollutants including odors, gases, pesticides, particles, bacteria, and moisture.

Say goodbye to mold, germs, volatile organic compounds, odors, and airborne particles by choosing one of our Air Purification Systems that best fits your needs.

Clean air leads to a healthier life. Protect your health and home.

It’s time for Prime if you are experiencing:

✔️ Mold growth

✔️ Allergies or Asthma

✔️ Unpleasant smells or odors

✔️ An abundance of dust

✔️ Excess moisture/humidity

24/7 EMERGENCY CALL: +1 315 802 4287

Get in touch with Prime Heating & Air to get your home comfortable again!

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